Reservation & Refund Policy

At Get2Peru, we are committed to providing transparent and fair booking conditions for all our guests. Please take a moment to review our reservation and refund policy below:

📝 Reservations

• To confirm a tour or service, a partial or full payment is required in advance.

• Payments can be made via credit card, bank transfer, PayPal, or other secure methods (details will be provided upon request).

• Once payment is received, you will receive a confirmation email with all tour details and contact information.

🔁 Changes & Modifications

• Changes to your reservation (such as date, pickup location, or number of participants) must be requested at least 48 hours in advance.

• We will do our best to accommodate changes, subject to availability.

💸 Cancellations & Refunds

If you need to cancel your reservation:

• More than 72 hours before the tour: 90% refund (10% retained for administrative and payment processing fees)

• Between 48 and 72 hours before the tour: 50% refund

• Less than 48 hours before the tour or no-show: No refund

In case of cancellation by Get2Peru due to weather or operational reasons (e.g., flight cancellation or safety concerns):

• You will be offered the option to reschedule, or

• Receive a full or partial refund, depending on the portion of the service affected.

Important Notes:

• Flights over the Nazca Lines are subject to weather and air traffic control. Delays may occur.

• Refunds are processed within 7–10 business days through the same payment method used.

• All cancellation or change requests must be made in writing (by email or WhatsApp) to be valid.

For any questions or concerns regarding your reservation, please contact us directly. We're here to assist you with clarity and care.

Thank you for choosing Get2Peru!